FAQs

There are a number of ways to detect a blocked drain –

Bad Odours

Slow Draining Sinks, Baths or Toilets

There are many things that can cause blockages to your drainage system –

Fat, Oils & Grease (FOG)

Wet Wipes, Nappies & Sanitary Items

Hair

Tree Roots

Building Materials

Collapsed or Broken Pipes

It is our aim to attend every call within 2 hours. On arrival our engineers will work quickly to ascertain the problem keeping you informed through each step.

By far the most effective way to remove stubborn blockages is to use High Pressure Water Jetting. Put simply, Drain Jetting is the process of shooting high powered streams of water through the drain, in order to blast away any debris blocking the passage of water.

Drain Jetting is perfectly safe if done properly! Our engineers are trained in how to safely use the equipment and keep those around safe from harm.

A “Look See” inspection allows you the opportunity to see what has caused a blockage and also the opportunity to see the pipe restored to its full bore once the blockage has been cleared. A Full CCTV Survey takes considerably longer and contains much more detail. Our engineers will document each part of your drainage system, this can be particularly useful prior to buying a property!

Our CCTV reports can be provided in DVD and Download formats along with schematic plans for you to provide your insurance company with.

This depends entirely on the size of your system, how many people use it and how often it gets used. As a rule of thumb a cesspit will need emptying every 6 – 12 months. We can usually attend same day and can schedule in reminder calls when we think you may require another visit so there’s one less thing for you to worry about.

We can deal with emergency plumbing repairs inside your home or business, whether it be a leaking toilet, burst pipe or slow draining bath give us a call and one of our engineers will visit your property to resolve the issue.